FAQ

You can return the items within 30 days of receiving the order without any reason. After that we won't accept returns anymore. Please refer to our Return and Refund Policy for more information.

Please refer to our Payment Options page for detailed information.

No, customers are responsible for return shipping costs.

Yes, if you would like to exchange an item, please contact us at support@aurelle-london.co.uk and we will assist you with the process.

If you have questions or concerns, please contact us:

Aurelle London
Operated by: WW Commerce
Lisdoddelaan 30, Amsterdam, Noord-Holland, 1087KA, Netherlands

Email: support@aurelle-london.co.uk
Phone: +31687386728

Customer Service Hours
Monday to Friday: 09:00 to 21:00 GMT