FAQ

You can return the items within 30 days of receiving the order without any reason. After that we won't accept returns anymore. Please refer to our Return and Refund Policy for more information.

Please refer to our Payment Options page for detailed information.

No, customers are responsible for return shipping costs.

Yes, if you would like to exchange an item, please contact us at support@aurelle-london.co.uk and we will assist you with the process.

Business Information
Aurelle London is operated by WW Commerce, a company registered in the Netherlands.

Company Number:Β 94364133
VAT Number:Β NL005079098B23

Address:
Lisdoddelaan 30, Amsterdam, Noord-Holland, 1087 KA, the Netherlands

Customer Service Hours:
Monday to Friday: 9:00 to 21:00

Email:Β support@aurelle-london.co.uk
Phone number:Β +31687386728
Contact Form:Β Click here